← Back to the full transcript

Print version

This is a one-page version of The Engineer, designed to print on 8.5×11 paper. Hit Ctrl-P (Windows) or Cmd-P (Mac), then choose “Save as PDF” or print directly. The screen navigation will not appear on the printed page.

Someone you love sent this to you.

The Engineer

A case file from Better Business Bureau Connecticut.

Carolyn, 56 — Glastonbury

This story is not real. The names, ages, and details are made up. The scam pattern in it is real and happens in Connecticut every week. Whoever sent this to you sent it so that if it happens to you, you will recognize it.

EPISODE 05 · ROMANCE

The Engineer

Carolyn is fifty-six. Widow. Glastonbury split-level, twenty-one years. Her husband Greg used to handle the wire transfers. Tonight, a man named Daniel — Norwegian, marine engineer, widowed himself — will ask her to handle one for him.

NARRATOR: A Wednesday in March. Glastonbury. Carolyn is at her kitchen counter with a glass of pinot and her laptop. The screen is open to a Facebook support group: WIDOWED AND WALKING, fourteen thousand two hundred members. She has been a member for six months. Daniel commented on her last post about Greg. It was kind. Tonight, his private message lights up at eight forty-three PM.

NARRATOR: Daniel is a marine engineer. North Sea oil platform, two-week rotations. Widowed himself — a wife named Astrid, gone two years. He has a daughter, Ida, eighteen, studying violin in Oslo. His profile photo shows a kind man on a metal walkway in a yellow safety jacket. He has been posting in the group for four months. Everyone likes him.

DANIEL (private message): "Carolyn. Forgive me. I do not usually do this. I have read your posts about Greg for some weeks now. The way you talk about him reminds me of how I talked about Astrid in the first year. The hospital cafeteria photograph you posted made me cry on this oil rig in front of three Romanian welders. I do not want to be alone tonight, and I think perhaps you do not either. Will you tell me one good thing about Greg?"

What she did: Tell him about Greg's burnt pancakes — Lean in. He sounds like he understands.

NARRATOR: Six weeks pass. The messages become daily. Daniel calls her 'min vakre' — Norwegian for 'my beautiful' — and translates it. He sends voice notes when he wakes up at four AM ship time. They have tried video twice; the satellite always glitches just as his face comes into focus. He asks her about Greg. He listens. He remembers things. He talks about a plane ticket — Bradley International, the second week of May — and asks her what she wants to do on the first night.

DANIEL: "Min vakre. I am going to ask you something difficult, and I need you to know I have been trying not to ask all week. Ida — my daughter — had a small kidney complication after a stomach virus. The Norwegian system is wonderful, but there is a surgical clinic in Bergen that needs the money paid up front, and my company holds two weeks of my salary on rotation. Three thousand two hundred dollars. I will pay you back the day my rotation ends — that is twelve days. I would not ask if I did not — Carolyn, I would not ask."

What she did: Wire it. He's been good to her. — He'd do the same for you. Loyalty is loyalty.

NARRATOR: Carolyn wired three thousand two hundred dollars from her Constitution Bank account to a correspondent account at a bank in Singapore — Daniel said that was where his company routed staff payments. Twelve days passed. Then sixteen. Then twenty-three. Daniel had been recovering from a fall on the rig — bruised ribs, no internet for six days — and would pay her back as soon as he was home. Carolyn felt foolish for counting the days. She did not tell anyone she had wired the money.

DANIEL: "Carolyn — I have done it. I have booked the flight. Lufthansa — Oslo to Frankfurt to Bradley — arriving fourteenth May at four forty PM local time. I am sending you the confirmation now. I want you to know — I want you to know I have not booked a plane ticket since Astrid died. I am — I am not good at this. I will see you in three weeks. I love you."

DANIEL: "Carolyn — please pick up. Please. I am — I am at Frankfurt, the connection. German customs has pulled me into secondary inspection. They are saying my company account has had unusual activity, that I cannot board the next flight until I clear a — a customs deposit. Seven thousand four hundred dollars. They will refund it when I land at Bradley. Carolyn — I am going to miss the flight. Please."

What she did: Open a browser. Search 'Frankfurt customs deposit' — Read the first three results before you do anything else.

You opened a browser.

The first result was a BBB Scam Tracker page from 2024.

Carolyn typed 'Frankfurt customs deposit' into Google. The first three results were a BBB Scam Tracker entry, the FTC romance fraud archive, and a Hartford Courant piece from two years ago titled 'Glastonbury widow loses $84,000 to oil rig engineer.' She read the Courant piece three times. She poured the rest of the pinot down the sink. She did not respond to Daniel that night. She did not respond the next morning. He called eleven times in eight hours and then she blocked the number. She kept her $7,400. She lost — she does not have a word yet for what she lost. She filed at BBB Scam Tracker the next afternoon. The intake person at BBB CT spent forty-two minutes on the phone with her. Her name was Jeanette.

What this case teaches

  • Romance scammers script the customs / airport / medical emergency phase identically across thousands of victims. The phrases are the same. The 'I am almost there' lie is the same. A four-minute Google search will surface the pattern if you give it the right keywords.
  • Loss of dignity is not loss of intelligence. The con was designed by a team that has run it six hundred times. You are the first time.
  • The hardest moment in a romance scam is not the wire. It is the realization that the person you have been talking to for months never existed. There is no good way to live through that — but BBB CT has people who have walked a thousand women through it.

What to do next

BBB CT (860-740-4500) runs an after-action playbook for romance scam victims that includes IC3, FTC, your bank, and a short list of CT therapists who specialize in coercive-romance recovery. Call them. They will not make you feel foolish. You are not foolish.

If you think this is happening to you, call first:
Better Business Bureau, Connecticut
860-740-4500
Weekdays, 9 AM – 5 PM Eastern · Voicemail off-hours
Tell them what happened. They have heard every scam pattern active in Connecticut this year. They will help you call your bank, the FBI, and the state police from one phone call. You do not have to figure it out on your own.

This case file is one of six. To watch or read all of them, or to share with another family member, visit scamsurvivorssociety.com. The full story is free and takes about twelve minutes per case file.

Survive the Scam · Better Business Bureau Connecticut · 2026